CallCycles Privacy Policy
Effective Date: 25 April 2025
Last Updated: 25 April 2025
At CallCycles.com, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our software-as-a-service (SaaS) platform.
1. Information We Collect
We collect information that you voluntarily provide and data that is automatically collected through your use of our platform.
a. Information You Provide
Name, email address, phone number
Company name and role/title
Billing and payment details
Login credentials
Any content submitted to the platform
b. Automatically Collected Data
IP address and device information
Browser type and operating system
Usage patterns and analytics data
Cookies and tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide and maintain the Service
To personalize user experience
To process transactions and billing
To communicate important updates and respond to inquiries
To improve the platform's functionality and security
To comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share your data with:
Trusted third-party service providers
Legal authorities when required by law
Business transfers
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. You may request data deletion by contacting us at info@callcycles.com.
5. Data Security
We implement industry-standard security measures to protect your information.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to processing
Withdraw consent
File a complaint
Please contact us to exercise your rights.
7. Cookies and Tracking
We use cookies to enhance your experience and analyze traffic. You can manage your cookie preferences through your browser settings.
8. International Transfers
Your data may be transferred to and processed in countries outside your jurisdiction.
9. Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect data from children.
10. Cancellation Policy
You may cancel your subscription by providing 30 days' written notice. To initiate cancellation, please send an email to info@callcycles.com. Cancellation will take effect at the end of the 30-day notice period.
11. Refund Policy
If you are not satisfied with the Service, you may request a refund by contacting us at info@callcycles.com. Refund requests will be reviewed on a case-by-case basis.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
13. Contact Us
If you have any questions or concerns, please contact us at:
CallCycles.com
Email: info@callcycles.com