Effective Date: 25 April 2025
Last Updated: 25 April 2025
At CallCycles.com ("we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our software-as-a-service (SaaS) platform (the "Service").
We collect information that you voluntarily provide and data that is automatically collected through your use of our platform.
Name, email address, phone number
Company name and role/title
Billing and payment details
Login credentials
Any content submitted to the platform (e.g., notes, call records,
scheduling data)
IP address and device information
Browser type and operating system
Usage patterns and analytics data (e.g., page visits, clicks)
Cookies and tracking technologies
We use the information we collect for the following purposes:
To provide and maintain the Service
To personalize user experience
To process transactions and billing
To communicate important updates and respond to inquiries
To improve the platform's functionality and security
To comply with legal obligations
We do not sell your personal data. We may share your data with:
Trusted third-party service providers (e.g., payment processors,
analytics tools)
Legal authorities when required by law
Business transfers, such as mergers or acquisitions
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request data deletion by contacting us at info@callcycles.com.
We implement industry-standard security measures, including encryption, access controls, and regular audits, to protect your information from unauthorized access or disclosure.
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict certain processing
Withdraw consent
File a complaint with a data protection authority
Please contact us to exercise your rights.
We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.
Your data may be transferred to and processed in countries outside your jurisdiction, including the United States, where our servers or service providers are located.
Our service is not intended for individuals under the age of 13. We do not knowingly collect data from children.
You may cancel your subscription to the Service at any time by providing 30 days' written notice. To initiate cancellation, please send an email to info@callcycles.com. Cancellation will take effect at the end of the 30-day notice period, and you will retain access to the Service until that time.
If you are not satisfied with the Service, you may request a refund by contacting us at info@callcycles.com. Refund requests will be reviewed on a case-by-case basis, and any approved refunds will be processed within a reasonable timeframe.
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of the page. Significant changes will be communicated to you via email or through the Service.
If you have any questions or concerns about this Privacy Policy or your
data, please contact us at:
CallCycles.com
Email: info@callcycles.com